Investor Grievance Redressal
The Client can also register its grievance/complaint through SCORES (SEBI Complaints Redress System), post which SEBI may forward the complaint to the Portfolio Manager and the Portfolio Manager will suitably address the same.
SCORES is available at https://scores.sebi.gov.in
SCORES Mobile application is available at following links:
- Android: https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330&hl=en_IN&gl=US
- IOS: https://apps.apple.com/in/app/sebiscores/id1493257302
The SCORES registration number is PFM00542.
Details of the investor relation officer who shall attend to the investor queries and complaints
Mr. Srinibas Parida
022 67319632
Online Resolution of Disputes in the Indian Securities Market
You may first take up your grievance by lodging a complaint directly with Helios PMS (by contacting on Investor relation officer details above). If the grievance is not redressed satisfactorily, then you may, in accordance with the SCORES guidelines, escalate the same through the SCORES Portal in accordance with the process laid out therein. After exhausting all available options for resolution of the grievance, if you are still not satisfied with the outcome, you can opt for online resolution of dispute through Conciliation/Arbitration on SMART ODR Portal at smartodr.in.